Introduction
WellspringAI ("we," "our," or "us") operates Wellbot, a securely hosted bot management system for Second Life. This Privacy Policy explains how we collect, use, and protect your information when you use Wellbot.
Information We Collect
Account Information
When you pair a bot, we collect and store:
- Second Life username and encrypted password
- Bot identifiers and control tokens
- Bot configuration settings (prompts, personas, knowledge base)
Usage Data
We may collect:
- Points balance and transaction history
- Bot login/logout activity
- Conversation history and derived summaries (used to support memory features; you can clear memory in the HUD)
- Email addresses for low-balance alerts (if configured)
How We Use Your Information
- To authenticate and manage your bot sessions
- To process points transactions and billing
- To send email alerts when configured
- To improve our services
Data Storage and Security
Wellbot is securely hosted on our infrastructure with the following protections:
- Passwords are encrypted using AES-256 encryption
- Credentials are stored securely on our servers
- All data is protected with industry-standard security measures
- Conversation history may be stored to provide memory features and improve responses
- Regular security audits and updates are performed
Third-Party Services
Wellbot may integrate with:
- OpenAI: For AI-powered conversations (if enabled). Message content is sent to the provider to generate responses; retention depends on provider settings/policies.
- Ollama: For AI models (if enabled). Message content is processed by the configured model endpoint.
- Second Life: Via OpenMetaverse library for bot connectivity.
Your Rights
You have the right to:
- Access your stored data
- Delete your bot credentials and data
- Disable email alerts at any time
- Request information about your account
Note: You can clear conversation history and resident memory from the HUD.
Data Retention
We retain your data only as long as necessary to provide services. You can delete your bot credentials and associated data at any time through the HUD or API.
Children's Privacy
Wellbot is not intended for users under the age of 18. We do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us through our Community channels.